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Welcome to our Frequently Asked Questions (FAQ) section. Please select a category on the left to find the answers you are looking for. If you are unable to find the answer to your question, then please contact a RuneList staff member and we will be happy to assist you.


Community

Forums are the medium for communication alongside the Discord channel. Members may create threads, polls, comment, leave reactions, etc. for others to see. To get started, you must create an account by clicking "Register" in the top-right corner.


Regular members can leave 3 reactions per day. If you would like the ability to leave more reactions will can upgrade your account to Pro or Pro+ HERE.


You may report this individual to RuneList staff by submitting a ticket.


Marketplace

All members are allowed to add an unlimited amount of stores to the RuneList marketplace. If a store of yours is no long active, then you must delete the store before creating a new one.


If you're 100% sure that the "bad" reviews are incorrect, then please contact a Runelist staff member assist you in removing the negative review. Be prepared to provide proof.


You may report the user to the Runelist staff by submitting a ticket or by contacting us on Discord. Any individuals proven to scam will face disciplinary action.


You may report the user to the Runelist staff by submitting a ticket or by contacting us on Discord.


Toplist

You may vote one time per every 12 hours.


RuneList does not offer votes for sale. However, by being a Pro+ member your Toplist listing will stand out from the rest with a highlighted box. You may also purchase Sponsorship for a limited amount of timme to place your server at the very top of the list.


Head over to the Toplist page and login to your account. Once you are logged in, simply click on the "Add Server" button. Fill in the information, and your server will be added to the toplist.


If your account has been banned or you have limited access to the website, please submit a Support Ticket. Voting is available for everyone, even for those who do not have an account.


Please submit a Support Ticket to RuneList staff and we will assist you as soon as possible.


Send a message to the Runelist founder on Discord: Sander#6152.


Membership

Pro has a one-time fee ($14.99) which means that you only have to pay once to obtain the rank. Pro+ has a monthly fee ($24.99), where you have to pay at the end of each month in order to maintain the rank. The two ranks also have differences when it comes to benefits. Make sure you read them over in the forum knowledge base.


After you upgrade your account to either rank, you have 7 days to change your mind. However, if you take part of any benefits then you invalidate that period. This is to ensure that members do not purchase the ranks, take use of their advantages and then refund. Make sure you send a message to the staff team if you regret making a purchase to easen up the process.


Send a message to the RuneList founder, Sander#6152 to discuss it. You may negotiate some kind of agreement.


Advertisements

All advertisements last for one month. However, users may contact the team of RuneList if they wish to buy out an advertisement for a longer period of time.


No. You can setup an advertisement for anything, as long as it fits the dimensions (728x90 & 300x250) it should be good to go.