Monos luggage durability feedback

[Buadset 0]

How durable are Monos suitcases, and has anyone had to reach out for warranty claims? Was their customer service helpful?

[medoxjj 0]

Traveling for work means investing in quality luggage, so I decided to try out Monos. While the suitcase itself is sturdy and stylish, I ran into an issue with a missing accessory in the package. I turned to https://monos.pissedconsumer.com/customer-service.html to see if others had dealt with similar problems. After reading through tips, I reached out to their support team, who resolved the issue within a week.