Retrieving My Lost Promo Credit

[Buadset 0]

I purchased a weekend getaway package with a promo code, yet my account never reflected the discounted amount even though the payment cleared. I waited a couple of days for the savings to appear, but nothing changed. What’s the proper way to submit a ticket and secure the credit I’m owed?

[HrastikN 0]

That sinking feeling struck when the confirmation email showed the full rate despite entering the offer code correctly. I pulled up my inbox, grabbed screenshots of the original deal page and payment receipt, and noted the exact promo code string. With those details ready I went to https://groupon.pissedconsumer.com/review.html and filled out the inquiry form. I entered my order number, uploaded the screenshots, and included a brief timeline of what had happened—waiting for the credit to post and verifying the code entry. Then I tracked the ticket ID and set a calendar reminder to follow up if I hadn’t heard back within 48 hours. A representative replied within three days, confirmed the oversight, and applied the missing discount plus a small courtesy credit for the inconvenience. Having clear evidence and using the support portal ensured I received the savings I expected without extra hassle.