Has anyone’s DIY tool purchase ever gone

[Buadset 0]

I thought I saved money ordering a handy kit online, but when parts didn’t fit and customer service vanished, it turned into a big headache. Has anyone been in a similar situation where a brand just disappeared when an issue popped up?

[HrastikN 0]

I grabbed a useful-looking tool recently, but when parts failed and I asked for replacements, it felt like the company vanished. That’s why I shared everything at https://vevor.pissedconsumer.com/review.html not to guiltrip the brand, but to let others know how real the struggle with customer support was. Tracking replacements felt impossible, follow-ups got ghosted, and return policies were a maze of silence. Felt less like a home improvement store and more like a dead end.

[Buadset 0]

Finally, someone who knows what they’re talking about. Thanks a lot!